Important update: Launch of new Ahpra operating system and online forms

Starting from Monday, 17 March 2025, the Australian Health Practitioner Regulation Agency (Ahpra) will be launching a new operating system along with several enhanced online application and concern forms.

Key updates

New Ahpra portal and online forms

• A new Ahpra portal will be available for practitioners, featuring digital smart forms for new applicants and registration renewals.
• Online biometric identity verification will replace the current manual process.
• An improved 'Raise a Concern' form will be introduced, along with multifactor authentication for enhanced security.

Changes to the Ahpra online portal and log-in process

• Applicants and practitioners will need to set up a new Ahpra portal account using multifactor authentication.

• The new portal will offer improved functionality and a fresh look, including services such as renewing registration, updating personal details, and tracking applications.

Service availability during transition

• Some activities will be unavailable from Wednesday, 12 March, as the transition begins. This includes online applications for registration and the 'Raise a Concern' form.
• During this period, concerns can be raised via phone (1300 419 495) or email (This email address is being protected from spambots. You need JavaScript enabled to view it.). Registration applications can be emailed to This email address is being protected from spambots. You need JavaScript enabled to view it..
• The new online applications are expected to be available by the evening of Tuesday, 18 March.

Digital smart forms

• PDF application forms will be replaced with digital smart forms to streamline the application process.
• Biometric identity verification will be required for registration applications and renewals.

Important change for provisional and limited registration

Practitioners with provisional or limited registration must submit their transitioning application in time for it to be assessed before their registration lapses. If not, they will need to renew their limited or provisional registration in addition to applying for general or specialist registration.

Help and support

An Ahpra portal help centre will be available on the Ahpra website to assist with the new sign-on experience and online forms.

A series of webinars will continue after the system goes live to help users adapt to the changes.

We appreciate your understanding and cooperation during this transition period. For any questions or further information, please refer to the Ahpra website or contact their support team.